Richard Crenian talks about setting-up expectations to manage day-to-day challenges. Business is an enigma, you plan carefully, you strategize, you execute and yet most businesses will, at times, present you with a dilemma that is unexpected. As a manager, you are expected to foresee the many crossroads that your business may be facing such like changing economics, market demand, regulations, competition, employee downtime, production and service issues.

Are you business ready?